Need help booking your class?
faq
Class Booking FAQs
HOW DO I BOOK A CLASS?
HOW DO I BOOK A CLASS PACKAGE?
DO I NEED TO VERIFY MY EMAIL TO SIGN IN TO THE PORTAL?
I HAVE BOOKED A CLASS PACKAGE, HOW DO I CHOOSE MY CLASSES IN THE PORTAL?
To choose your class package classes, you will need to log into the customer portal and select ‘Choose My Dates’ to book your selected classes.
HOW LONG DO I HAVE TO USE MY CLASS PACKAGE?
CAN I BOOK A SINGLE CLASS IN THE PORTAL?
DO I HAVE TO KEEP ENTERING MY DETAILS AT THE CHECKOUT?
If you’re logged in when you book a class or package, some of your details will be saved such as your name, email and phone. You will have to enter your payment details each time, but a way to make the booking process faster is by selecting ‘Securely save my information for 1-click checkout’ at the checkout. This will automatically sign you up to Link. Verify your email address to set up your account, and then the next time you book a class, you will have an option you can use this option!
HOW DO I CANCEL OR CHANGE A CLASS?
HOW LONG DO I HAVE TO CANCEL OR CHANGE MY CLASS?
Due to the bespoke small classes we run, we require a 48-hour notice period to cancel or reschedule your class otherwise, the class credit will be lost.
WHY IS A CLASS NOT SHOWING AS AVAILABLE TO BOOK?
This may be because the class is full. Please refer to the class timetable to check. If it is showing as available get in contact so we can help.
HOW DO I LOG INTO THE CUSTOMER PORTAL?
You can log into the customer portal from our classes page.
HOW DO I USE MY DISCOUNT CODE?
If you have a discount code, you will be able to enter this at the checkout when purchasing a class or package. If you encounter any issues please reach out via email, and we’ll be happy to assist!